Radio Front Desk
Radio Front Desk is a podcast that talks to real people in real clinics about what it takes to build a health and wellness business.
Host Denzil Ford, Editor-in-Chief of Front Desk magazine, digs into the inspiring stories of folks building their practices from the ground up — including what works, what hasn’t, and everything in between.
Created by the team at Jane App, this podcast is your source for discovering fresh ideas and proven strategies for clinic life. Join us on this journey of building a practice you love.
Radio Front Desk
The surprising upside of rejection
Rejection is never easy, but it’s often where the real growth happens.
In this episode, Denzil reflects on her conversation with Angel Leung, founder of Baby Bean Consulting, about rejection and the resilience that comes from it.
Here, Denzil dives deep into the emotional side of business — the sting of rejection, the importance of resilience, and why hearing "no" isn't the end of the story. You’ll learn strategies for staying confident in your value, building genuine connections, and pushing through those uncomfortable moments to find success.
If you want to share your story of rejection and resilience, we’d love to hear about it! Send us an email and join the conversation.
And, if you’d like to get stories like this delivered straight to your inbox each week, don’t forget to sign up for the Letter from the Editor newsletter.
Hey, it's Denzel here Today. I wanted to start by talking about this little thing we make for Jane Front Desk Magazine. It's a print magazine for a tech company that sounds interesting. Right when we first started making it, I thought this is such a great idea. I had a plan, a strong mission and plenty of passion. But at the beginning not everyone was into the idea and honestly, that stung. If you've ever poured your heart into starting a new clinic, you probably know a similar feeling. Putting yourself out there isn't always easy, whether it's networking, marketing or even just asking for referrals. Sometimes the response is lukewarm and sometimes it's just a straight-up. No. During a recent chat with Angel Leung on Radio Front Desk, I was struck by something she shared.
Speaker 1:Angel is the founder of Baby Bean Consulting, a business dedicated to supporting women through miscarriage, pregnancy loss and birth trauma. As a registered nurse, angel started off marketing her services where she felt most comfortable within the hospital network. But it didn't take long for her to realize that that wasn't going to be enough to sustain her business. So Angel pushed herself out of her comfort zone. She began reaching out to other businesses to promote Baby Bean. It wasn't always easy, and sometimes that meant being told thanks but no thanks. Through those experiences, angel learned something really important. Not everyone is going to be your business BFF, and that's okay. Angel's story is a great reminder that rejection isn't necessarily a reflection of your idea or the value of your idea. It's just a part of the process. It means you're putting yourself out there and that's how growth happens.
Speaker 1:So if you've been feeling the sting of those no's lately, I want to share a few things that I've picked up along the way that might help. First, know your value and share it clearly. When you're pitching an idea or promoting yourself, it's really important to be clear about the value you bring. It could be your specialty, your patient care philosophy or the ways you support your community. Just know it well, own it and share it confidently. Also, you'll want to engage in a little give and take.
Speaker 1:Networking isn't just about sharing what you have to offer. It's also about understanding others, who they are, what their business is like and what challenges they face, showing genuine interest and a willingness to listen. I've always found that that helps build stronger connections. Remember to be consistent, even when it's uncomfortable. Building relationships takes time. Angel shared how she kept putting herself out there, even when it was unfamiliar and sometimes awkward. Remember to be consistent, even when it's uncomfortable. Building relationships takes time. Angel shared how she kept putting herself out there there, even when it was unfamiliar and sometimes awkward. She visited local businesses. She then followed up with those visits and she kept reaching out, even if the first response wasn't all that warm. These visits add up over time and finally acknowledge the emotional side of business. And finally acknowledge the emotional side of business.
Speaker 1:Starting something new or reaching out to potential partners isn't just business. It's personal. We're all human. There are highs and lows, wins and losses, and sometimes it's emotional. It's important to let yourself feel those emotions, get disappointed, get frustrated, but don't get stuck there. Resilience doesn't mean you're immune to feeling the sting of rejection. It just means you won't let rejection stop you. Angel's story is an inspiring example of what happens when you keep showing up, even when the doors don't open right away. If you want to hear her full journey, check out the latest episode of Radio Front Desk. I think you'll walk away feeling inspired and maybe a little braver. If you feel like sharing sometimes you've faced rejection shoot me an email at frontdesk at janeapp. I'd love to hear how you navigate those tough situations. That's it for me today. Thanks again for listening. You got this.